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Checkout Tracking

Ecommerce checkout tracking can be an important metric in visualizing your sales funnel. It is one of the best metrics to drive business growth. See how you can set up checkout tracking using CustomerLabs CDP by following the steps below.

1. Login to your CustomerLabs account

2. Launch Action Recorder by clicking the camera icon 

3. You will be redirected to your website and Action Recorder panel will open up

4. Click on “Record Action” to start recording

5. Select “Checkout made” for Action Name or create a custom name if you wish

Selecting action name

6. Change the Action Type to “On click”

Selecting action type

7. Now click on to go to your website to select the checkout button

Selecting checkout button on the cart page

8. After selection, you will be redirected back to the Action Recorder panel. Select both “Pick a common selector” and click “Add details”

9. Now to add relevant attributes, select “Product_name” from the drop-down. Click on the “Index finger” icon to select the product name (Antidote “13” Tee in Mood Indigo in this case) from your website.

Selecting product attributes

 10. Click “Save” 

11. Repeat steps 9 and 10 to add multiple product attributes such as Product variant, Size, Quantity, price and more

Selecting more product attributes

12. You can skip the next step by clicking on “Next | Tracking rule”

13. Choose the pages that you would like to start tracking for the above defined action, but the checkout button is usually present only on the cart page, so select Current page” in this step and click “Save” and then “Save Action”

Setting up tracking pages

14. Awesome! Your eCommerce checkout tracking event has been configured!

15. If you’re still facing issues, get in touch with our team by clicking on the chat icon on the lower right corner. We will set up all your events for free 🙂

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